Shipping policy

Shipping Policy for CleverFlames.com

Thank you for shopping with Clever Flames! We aim to deliver your order promptly and securely. Please review our shipping details below to understand our process and timeline.

Shipping Costs

• Standard Shipping: $5.99 for the first item
• Additional Items: $3.99 per item

Shipping Origin

• Location: Orders ship from Chatsworth, California, United States.
• ZIP Code: 91311

Processing Time

• Order Processing: 1-2 business days (Monday–Sunday)
• Order Dispatch: Orders are typically dispatched within 1-2 business days after purchase.

Delivery Times

• Shipping Method: Standard Shipping within the United States, using USPS.
• Delivery Window: 2-5 business days after dispatch.
• Extended Delivery: Shipping to Alaska, Hawaii, Puerto Rico, and U.S. unincorporated territories may take an additional 7-12 business days.

Additional Information

• Shipping Service: We primarily use USPS for our shipments to ensure reliable delivery.
• Order Tracking: You will receive a tracking link to monitor your package from dispatch to delivery.

If you have questions or need further assistance, please contact us at customerservice@cleverflames.com. Thank you for choosing Clever Flames!